Terms & Conditions
Effective date: 24/02/2026
Thank you for visiting and shopping at Ittara. These Terms & Conditions (“Terms”) govern your use of this website, your orders, and your relationship with Ittara. Please read them carefully.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About Ittara
Ittara is an independent brand selling bags and accessories through this website. Our products ship internationally from our workshop in India.
2. Use of the Website
• You must be at least 18 years old or have the consent of a parent or guardian to use this site and make purchases.
• You agree not to use this website for any unlawful or prohibited purpose.
• We may modify, suspend, or discontinue the website (or any part of it) at any time without notice.
3. Orders and Payment
• All orders are subject to acceptance and availability.
• You agree to provide current, complete, and accurate purchase and account information for all transactions.
• Prices shown on the site are in USD (or the default currency for your region) and include applicable import duties for destinations where this is applicable.
• Local taxes (such as US sales tax) may be added at checkout and collected by Shopify based on your billing/delivery address.
• We accept the payment methods displayed at checkout. A valid payment method is required to complete your order.
4. Shipping & Delivery
• Orders are shipped internationally using carriers such as DHL and FedEx.
• Orders are typically processed within 1–3 business days and dispatched with an international courier.
• Delivery times vary by destination; US deliveries generally arrive within 5–12 business days.
• Shipping is offered at no additional cost (free shipping) where indicated; duties and import charges are included in the retail price.
• Estimated delivery times are not guaranteed. We are not responsible for delays caused by customs clearance, extreme weather, postal service delays, or other factors outside our control.
5. Returns and Refunds
• We accept returns on eligible items within 15 days from the date your order is delivered (see our Return Policy for details).
• Returned items must be unused, with original tags and packaging.
• Return shipping is the customer’s responsibility unless otherwise specified.
• Refunds will be issued after we receive and inspect the returned item.
Please review our Return Policy page for full details.
6. Intellectual Property
• All content on this website (images, text, logos, graphics, design, and software) is the property of Ittara or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not copy, reproduce, distribute, or create derivative works from any content on this site without our written permission.
• “Ittara” and related logos are trademarks of Ittara.
7. Product Descriptions and Pricing
• We attempt to be as accurate as possible with product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on this site is error-free.
• If a product offered by Ittara is mislabeled or listed at the wrong price, we may refuse or cancel any orders placed for that product.
8. Liability and Disclaimers
• To the fullest extent allowed by law, Ittara and its affiliates, partners, officers, and employees are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or your purchase of products.
• This site is provided “as is” and “as available.” We do not warrant that the site will be uninterrupted, secure, or error-free.
9. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using this website, you agree to the terms of our Privacy Policy.
10. Governing Law
• These Terms are governed by the laws of India, without regard to conflict of laws principles.
• You agree that any dispute arising out of or related to these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts in India.
11. Changes to These Terms
• We reserve the right to update or modify these Terms at any time without prior notice.
• The “Effective date” at the top of this page will indicate when the Terms were last revised.
• Your continued use of the site after any changes constitutes acceptance of those changes.
12. Contact Information
If you have any questions about these Terms or any part of our website, please contact us at:
📩 contact@ittarabags.com