Effective Date

01 Jan 2025

This Privacy Policy describes how Ittara (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.ittarabags.com (the “Site”).

We respect your privacy and are committed to handling your personal information responsibly and transparently.

Information We Collect

Personal Information You Provide

When you make a purchase or attempt to make a purchase, we collect information such as:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party providers)

We do not store your full payment or card details.

Automatically Collected Information

When you browse our Site, certain information is collected automatically, including:

• Your IP address
• Browser type and device information
• Pages viewed and interactions with the Site
• Cookies and similar tracking technologies

This information helps us understand how customers use our Site and improve the shopping experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your order or inquiries
• Provide customer support
• Improve and optimize our website
• Detect potential fraud or security issues
• Comply with legal obligations

We do not sell or rent your personal information.

How Your Data Is Stored & Processed (Shopify)

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products online.

Your personal data is stored through:

• Shopify’s data storage systems
• Shopify databases
• Shopify’s general applications

Shopify stores your data on secure servers protected by firewalls and industry-standard security practices. Ittara does not independently store customer data on private servers.

Payments

Payments on our Site are processed securely through third-party payment providers, including:

• Shopify Payments
• Stripe
• PayPal

These providers collect and process payment information in accordance with their own privacy policies and security standards. Ittara does not have access to or store your complete payment details.

Sharing Your Information

We share your personal information only with trusted third parties necessary to operate our business, including:

• Shopify (ecommerce platform and data hosting)
• Payment processors (Stripe, PayPal)
• Shipping and logistics partners
• Analytics and performance tools

These third parties are authorized to use your information only as needed to provide their services and are required to safeguard your data.

International Data Processing

Because our store is hosted on Shopify, your personal information may be transferred to, stored, and processed in countries outside your country of residence, including the United States and Canada, where Shopify and its service providers maintain servers.

We rely on Shopify’s contractual and technical safeguards to ensure appropriate protection of your data during international transfers.

Cookies

We use cookies and similar technologies to:

• Enable essential site functionality
• Understand how visitors use the Site
• Improve performance and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Site.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your personal data
• Withdraw consent for certain data uses

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal and accounting obligations

When no longer required, data is securely deleted or anonymized through Shopify’s systems.

Security

We take reasonable precautions and follow industry best practices to protect your personal information. While no method of transmission over the internet is 100% secure, we rely on Shopify and its certified partners to maintain high security standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at contact@ittarabags.com.