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FAQ's


Where are Ittara bags made?

All Ittara bags are handcrafted in small batches in India by skilled artisans. We work with a boutique production setup that allows close control over quality, finishing, and scale.

What materials do you use?

Our current collection is made using cork, a plant-based alternative to animal leather, sourced from Portugal. Cork is renewable, lightweight, durable, and naturally water-resistant.

You can read more about our material choices on the Sustainability page.

Are your bags vegan?

Yes. Our bags are made without animal leather and do not use animal-derived materials.

What does “small-batch” mean?

We produce in limited quantities rather than mass manufacturing. This helps us:

  • Maintain quality and craftsmanship
  • Avoid overproduction
  • Reduce waste

It also means some styles may sell out and be restocked slowly.

How durable is cork as a bag material?

Cork is naturally strong, flexible, and resistant to moisture. It’s been used for decades in applications that require durability. With normal care, Ittara bags are designed to be used regularly and last for years.

How should I care for my bag?

Cork is low-maintenance. We recommend:

  • Wiping gently with a soft, damp cloth
  • Avoiding prolonged exposure to heavy rain or extreme heat
  • Storing your bag in its dust bag when not in use

Do you ship internationally?

Yes, we ship internationally, including to the United States.

For delivery timelines, duties, and shipping details, please refer to our Shipping Policy.

Will I have to pay customs or duties?

No additional duties are charged at delivery for orders where duties are included in the retail price.

Full details are available in our Shipping Policy.

Can I return or exchange my bag?

Yes. We offer a 15-day return window on eligible items.

Please see our Return Policy for complete information.

Do you offer wholesale or collaborations?

Yes. We’re open to wholesale partnerships, retail collaborations, and select creative collaborations.

Please reach out via our Contact page with details about your store or proposal.

Where can I see press features or collaborations?

Updates on press, partnerships, and collaborations are shared periodically.

For media or collaboration inquiries, please contact us directly.

Still have questions?

If you didn’t find what you were looking for, write to us at

📩 contact@ittarabags.com

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